PRIVACY POLICY

1. OVERVIEW

This Privacy Policy describes how Bladder Diary ("Application", "App"), developed by Etta LLC ("Service Provider", "we", "us", or "our"), collects, uses, stores, and protects information when you use our mobile application. This Policy applies to all users of the Application.

Bladder Diary is a health tracking application that allows users to record urination events, fluid intake, and symptoms. The App connects to compatible medical devices (uroflowmeters, urine analyzers) and integrates with Apple Health (iOS) and Google Health Connect (Android) for sleep data.

2. INFORMATION WE COLLECT

We collect the following types of information through the Application:

2.1 Health Data

2.2 Medical Device Data

2.3 Health Platform Data

2.4 Support Chat Data

2.5 Licensing Data

2.6 Technical Data

3. HOW WE USE COLLECTED INFORMATION

We use the collected information solely for the following purposes:

4. DATA STORAGE AND SECURITY

4.1 Local Storage

• Primary Storage: All personal and health data is stored locally on your device
• Encryption: Data is protected using device-level encryption
• Access Control: Data is accessible only through the Application on your device

4.2 Server Storage

• Support Chat: User name and messages are stored on Etta LLC servers, protected by industry-standard security measures
• License Codes: Device license codes are stored on Etta LLC servers for verification purposes

4.3 What We Do NOT Store on External Servers

• Any health or medical data
• Diary entries or user-generated health content
• Data from medical devices
• Sleep data from health platforms
• Personal identification information (beyond voluntarily provided support chat name)

5. DATA TRANSMISSION

5.1 What IS Transmitted

• Support Chat Data: User name and messages are sent to Etta LLC servers when the user voluntarily initiates a support conversation
• License Codes: Device license codes are sent to Etta LLC servers for license verification
• Crash Reports: Anonymous crash data is sent to Firebase Crashlytics

5.2 What Is NOT Transmitted

• Personal health information (urination events, fluid intake, symptoms)
• Medical device data (uroflowmetry, urine analysis results)
• Sleep data from health platforms
• Personal diary entries and notes

5.3 User-Controlled Data Export

• PDF Export: Users can export their data as PDF reports
• Sharing Control: Only users can share their exported data with healthcare providers or others
• No Automatic Sharing: The Application never shares health data without explicit user action

6. HEALTH PLATFORM INTEGRATION

6.1 Google Health Connect (Android)

• Permission Required: App requests read-only access to sleep data
• Data Retrieved: Sleep duration, sleep stages, bedtime, wake time
• Usage: Data is used only for correlation with urological patterns
• Storage: Sleep data is stored locally on device only
• Transmission: No sleep data is transmitted to external servers

6.2 Apple Health (iOS)

• Permission Required: App requests read-only access to sleep analysis data
• Data Retrieved: Sleep duration, sleep quality, sleep consistency
• Usage: Data is used only for correlation with urological patterns
• Storage: Sleep data is stored locally on device only
• Transmission: No sleep data is transmitted to external servers

7. MEDICAL DEVICE INTEGRATION

The Application integrates with medical devices to enhance diary functionality:

7.1 Uroflowmeters

• Data Collected: Flow rate, voided volume, flow time, maximum flow rate
• Processing: Data is processed locally within the Application
• Integration: Results are added to the user's personal diary
• Transmission: No device data is transmitted to external servers

7.2 Urine Analyzers

• Data Collected: Chemical composition, specific gravity, protein levels
• Processing: Analysis results are processed locally within the Application
• Integration: Results are added to the user's personal diary
• Transmission: No analyzer data is transmitted to external servers

8. SUPPORT CHAT

The Application includes an in-app support chat feature:

• Voluntary: Users choose to provide their name and write messages when seeking support
• Data Sent: User name and message content are transmitted to Etta LLC servers
• Purpose: Solely for providing customer support and responding to user inquiries
• Third Parties: Support chat data is not shared with any third parties
• No Health Data: The support chat does not automatically include any health or diary data

9. DEVICE LICENSING

The Application supports license verification for connected medical devices:

• Data Sent: Device license codes are sent to Etta LLC servers
• Purpose: Solely for verifying the validity of device licenses
• No Personal Data: License verification requests do not include any personal or health data
• Storage: License codes are stored on Etta LLC servers for ongoing verification

10. THIRD-PARTY SERVICES

The Application uses the following third-party service for technical functionality:

• Firebase Crashlytics: Anonymous crash reporting to help us identify and fix application issues

Note: Firebase Crashlytics collects anonymous technical data (crash reports, device information) but does not have access to any personal or health data stored in the Application.

11. USER RIGHTS AND CONTROL

11.1 Data Ownership

• Users retain full ownership of all health and personal data
• All health data remains under the user's complete control on their device
• Users can access, modify, or delete their data at any time

11.2 Permission Management

• Users can revoke health platform permissions through device settings
• Users can disable medical device integration at any time
• Users can control data export and sharing

11.3 Data Deletion

• Users can delete individual diary entries
• Users can delete all data through app settings
• All local data is automatically deleted when the app is uninstalled
• Users may request deletion of support chat data by contacting INFO@ETTAGROUP.RU

12. DATA RETENTION

12.1 Local Data

• Retention Period: Data is retained as long as the user keeps the Application installed
• Automatic Deletion: All local data is automatically deleted when the Application is uninstalled
• User Control: Users can delete specific entries or all data at any time

12.2 Server Data

• Support Chat: Retained for as long as necessary to provide support services. Users may request deletion by contacting us
• License Codes: Retained for as long as the associated license is active
• Crash Reports: Retained in anonymous, aggregated form by Firebase Crashlytics per their retention policies

13. CHILDREN'S PRIVACY

The Application is designed for adult users aged 18 and older who are managing their urological health. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided personal information through the Application, please contact us immediately at INFO@ETTAGROUP.RU, and we will take steps to remove such information.

14. INTERNATIONAL DATA TRANSFERS

All personal health data is stored locally on your device, so no international transfers of health data occur. Support chat data and license codes are processed on Etta LLC servers. Anonymous crash report data may be processed by Firebase Crashlytics on servers located outside your country of residence, in accordance with Google's data processing policies.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Material changes will be communicated through:

• In-app notifications
• Updated "Last Updated" date at the top of this Policy

Continued use of the Application after changes constitutes acceptance of the updated Privacy Policy.

16. CONTACT INFORMATION

For questions about this Privacy Policy or our data practices, contact us:

17. CONSENT AND ACCEPTANCE

By downloading, installing, or using the Application, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. You consent to:

• The collection and local processing of health data as described in this Policy
• The integration with health platforms (with your explicit permission)
• The integration with medical devices (with your explicit permission)
• The local storage of all personal and health data on your device
• The transmission of support chat data to Etta LLC servers when you voluntarily use the support feature
• The transmission of license codes to Etta LLC servers for device license verification
• The collection of anonymous crash reports via Firebase Crashlytics